BOE Privacy Policy
Last Updated: 23/08/2026

BOE respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and disclose your personal information in accordance with the Privacy Act 1988 (Cth).

1. Information We Collect

We may collect:

Personal Information

• Full name

• Email address

• Phone number

• Billing address

• Shipping address

Order Information

• Products purchased

• Order history

• Returns history

Website Information

• IP address

• Browser type

• Device information

• Website activity

2. How We Collect Information

We collect information when you:

• Place an order

• Create an account

• Subscribe to marketing communications

• Contact customer support

• Participate in promotions

• Browse our website

3. How We Use Your Information

We may use your information to:

• Process and fulfil orders

• Arrange delivery

• Provide customer support

• Verify transactions

• Prevent fraud

• Improve our products and services

• Send marketing communications where consent has been provided

• Comply with legal obligations

4. Marketing Communications

If you subscribe to receive marketing communications, BOE may send you:

• New product announcements

• Promotions

• Sale notifications

• Brand updates

You may unsubscribe at any time using the unsubscribe link provided in our emails.

5. Payment Security

BOE does not store complete credit card information.

Payments are securely processed through trusted third-party payment providers, including:

• Stripe Payments

• PayPal

• Afterpay

• Other approved payment gateways

These providers maintain their own privacy and security policies.

6. Cookies

BOE uses cookies and similar technologies to:

• Improve website performance

• Remember customer preferences

• Analyse website traffic

• Support marketing and advertising activities

You may disable cookies through your browser settings; however, some website functionality may be affected.

7. Disclosure of Information

BOE may share personal information with:

• Shipping and logistics providers

• Payment processors

• Marketing service providers

• Technology providers

• Professional advisers

• Government authorities where required by law

BOE does not sell or rent personal information to third parties.

8. Data Security

BOE takes reasonable measures to protect personal information from:

• Misuse

• Interference

• Loss

• Unauthorised access

• Modification

• Disclosure

While we take security seriously, no online transmission or storage system can be guaranteed to be completely secure.

09. Access and Correction

You may request access to or correction of your personal information by contacting us.

BOE will respond within a reasonable timeframe as required by law.

10. Privacy Complaints

If you believe BOE has breached your privacy rights, please contact us first so we can investigate the matter.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

11. Changes to this Privacy Policy

BOE may update this Privacy Policy from time to time.

Any changes will be published on our website and will take effect immediately upon publication.

13. Contact Us

BOE Privacy Officer

Email: support@boefashion.com.au

Business Hours: Monday to Friday, 9:00am – 5:00pm AEST